Palliative Care at Home

Specialist end-of-life and symptom-management care delivered at home, often working alongside hospice and district nursing teams. Find CQC-registered home care agencies offering palliative care in your area.

Palliative Care at Home: what it is and how it works at home

Palliative care at home is specialist support for people living with a serious, life-limiting illness where the focus has shifted from curing to controlling symptoms and maintaining quality of life. It is not only for the final days. Many people receive palliative care for months or even years alongside active medical treatment, while others need it intensively in their last weeks of life. When it is delivered at home, a trained carer works alongside the person's GP, district nurses, hospice team, and other professionals to keep pain and other symptoms under control, to support the person's dignity, and to give their family the practical and emotional backup they need. The aim is to allow someone to remain in the place they know, with the people they love, for as long as that is safely possible. Home-based palliative care covers a wide range of tasks: personal care, medication prompting or administration, comfort positioning, help with eating and drinking, and simply being a steady presence during frightening or uncertain nights. Visits can be scheduled around existing NHS and hospice support rather than replacing it. Families searching for palliative care near you will find that arrangements vary depending on where the person lives, how their needs are assessed, and which combination of NHS, local authority, and privately funded support is in place. CareAH is a marketplace that connects families to CQC-registered home care agencies across England, so you can compare agencies and ask directly about their experience in end-of-life care to find one that fits your circumstances.

Who is this care for

Palliative care at home suits people who have been given a diagnosis with a limited prognosis and who have expressed a wish to remain at home, or whose family wants to support that wish. Common underlying conditions include advanced cancer, end-stage heart failure, chronic obstructive pulmonary disease, motor neurone disease, kidney failure, and advanced dementia. The level of physical need varies widely. Some people need two or three short visits a day to help with washing, dressing, and medication; others need round-the-clock presence because their symptoms, including pain, breathlessness, agitation, or the risk of falls, cannot safely be left unmanaged overnight.

Families may recognise that this level of support is needed when a hospital or hospice team raises the question of discharge home with a care package, when a GP suggests a referral to a palliative care nurse, when existing family caregiving is becoming unsafe or exhausting, or when the person themselves says clearly that they do not want to die in hospital.

Palliative care at home is not the right fit for someone who needs a level of clinical intervention that can only be provided in an inpatient setting, such as continuous IV medication titration that cannot be managed in a community setting, or whose home environment cannot safely accommodate the equipment or staffing required. In those situations a hospice admission or continued hospital care may be more appropriate, and a GP or palliative medicine consultant can advise on that.

Under the Health and Social Care Act 2008 [6], it is a criminal offence to provide regulated personal care in England without registering with the Care Quality Commission [4]. Every agency listed on CareAH is CQC-registered, which means they have been assessed against national standards for safety, effectiveness, and quality of care.

What palliative care involves

The precise shape of a palliative care package depends on the person's condition, their home circumstances, and what is already in place from NHS or hospice teams. A typical package might include some or all of the following:

  • Personal care: Help with washing, bathing, dressing, and oral hygiene, carried out in a way that minimises discomfort and preserves dignity.
  • Medication support: Prompting or administering prescribed medications, including monitoring for side effects and reporting changes to the clinical team. Where a syringe driver is in place, the carer works alongside district nurses who manage the device itself.
  • Comfort and positioning: Regular repositioning to prevent pressure sores, help with comfortable seating or lying positions, and use of specialist equipment such as pressure-relief mattresses.
  • Nutrition and hydration: Support with eating and drinking, recognising that appetite often changes significantly in the later stages of illness.
  • Symptom observation: Noting and reporting changes in pain, breathlessness, agitation, or consciousness to the coordinating clinical team.
  • Overnight and waking night support: Some people need a carer present through the night to manage distress, provide reassurance, or give a family member the chance to sleep.
  • Family and carer support: Being a calm, reliable presence that gives family members confidence that their relative is not alone.

Care plans are developed in coordination with the person's clinical team and reviewed regularly as needs change, which in end-of-life care can happen quickly. Visits are typically scheduled at set times, but good agencies will have protocols for responding to deterioration between visits, including clear lines of communication with district nursing and out-of-hours GP services. Staffing continuity, seeing the same carer as often as possible, matters greatly in this setting and is worth asking about directly when you contact an agency.

How it compares to other types of care

Palliative care overlaps with several other types of home care, but the distinctions matter when you are choosing what to arrange.

Palliative care vs Live-in Care: Live-in care means a carer lives in the person's home and provides continuous availability across the day and night. Palliative care, as a specialism, refers to the clinical focus and training of the carer rather than the rota pattern. Many people receiving palliative support do choose live-in care as the delivery model, particularly in the final weeks of life. The two are not mutually exclusive. What matters is ensuring a live-in carer has specific experience in end-of-life symptom management, not simply personal care.

Palliative care vs Respite Care at Home: Respite care is primarily about giving family caregivers a break, and it can be provided for someone with any level of need, including people who are not approaching end of life. Palliative care is defined by its clinical focus on a life-limiting illness. A respite package arranged for a palliative patient can serve both purposes at once, but if the person's symptoms are complex, the respite carer needs the same specialist experience as a dedicated palliative carer.

Palliative care vs Hospital Discharge Care: Hospital discharge care is typically arranged at short notice when a person is leaving hospital and needs a care package to make discharge safe. It is often short-term and can be put in place for any condition. Palliative care delivered after a hospital discharge is a specific subset of that, where the clinical goal is comfort rather than rehabilitation. The two can run together, but the funding routes and the coordination with hospice teams differ.

Palliative care vs Dementia Care at Home: Many people with advanced dementia also require palliative care in the later stages of the condition. Dementia care as a general category covers the full progression of the illness, from early support to end-of-life care. Where someone with dementia is in their final months, the care should have a palliative approach, and it is worth confirming that any agency has experience specifically in end-of-life dementia care rather than general dementia support.

Paying for palliative care in England

Funding for palliative care at home in England comes from several sources, and many families use more than one at the same time.

Needs assessment: Anyone who appears to need care and support has the right to a free needs assessment from their local authority under the Care Act 2014 [5]. The assessment looks at what the person can and cannot do and what outcomes matter to them. You do not need to be in financial difficulty to ask for one, and you do not need to wait for a GP referral.

Local authority funding: If the assessment finds eligible needs, the local authority may contribute to the cost of care. How much they pay depends on a financial means test. Currently, people with assets above £23,250 are expected to fund their own care in full. Those with assets between £14,250 and £23,250 contribute on a sliding scale, and those below £14,250 are not expected to contribute from their assets at all [1]. What your local authority charges and how it calculates contributions depends on where you live.

Direct Payments: Rather than having the council arrange care on your behalf, you can request a Direct Payment, which gives you the money to arrange care yourself [9]. This can make it easier to choose a specific agency or to design a package that fits around existing hospice support.

NHS Continuing Healthcare: For people whose primary need is a health need rather than a social care need, the NHS may fund care in full through NHS Continuing Healthcare [2]. At the end of life, a fast-track pathway exists that is designed to be arranged in days rather than weeks, so that people can be discharged home or have a care package increased quickly [2]. Ask the hospital palliative care team or a GP about a fast-track referral. The charity Beacon offers free advice if you are struggling with the CHC process [10].

Attendance Allowance: People over State Pension age who need help with personal care because of a physical or mental condition can claim Attendance Allowance [12]. It is not means tested, and it can be used toward the cost of care. It does not affect most other benefits and does not require a formal care package to already be in place.

Marie Curie [13] and Hospice UK [14] both publish guidance on funding end-of-life care and can be useful starting points alongside a social worker or discharge coordinator.

Questions to ask before you commit

  • 1.How many of your carers have specific training in palliative or end-of-life care, and how is that training maintained?
  • 2.How do you coordinate with district nurses, hospice teams, and the GP when a person's condition changes?
  • 3.What is your protocol if a carer is concerned about a deterioration between scheduled visits?
  • 4.Can you provide continuity of carer, so the same person visits as consistently as possible?
  • 5.How quickly can you increase the number or length of visits if needs change at short notice?
  • 6.Do you have experience supporting people who have a syringe driver in place, and how do you work alongside the nurses who manage it?
  • 7.What out-of-hours support is available from your agency, and who does a carer contact overnight if they need clinical guidance?
  • 8.Can you share relevant sections of your most recent CQC inspection report and explain how any recommendations have been addressed?

Frequently asked questions

Is palliative care only for the last few days of life?

No. Palliative care begins when a serious, life-limiting diagnosis is made and focuses on controlling symptoms and maintaining quality of life. Some people receive it for months or years alongside other treatment. The intensity and focus of care often increases as the illness progresses, but it is not reserved for the final days. A GP or palliative medicine consultant can advise on the right time to start arranging support at home.

Will I have to pay for palliative care at home?

It depends on your circumstances. People with significant health needs may be fully funded by the NHS through Continuing Healthcare [2], including through the fast-track end-of-life pathway [2]. Those with lower assets may qualify for local authority funding after a needs assessment under the Care Act 2014 [5]. Capital above £23,250 means most people fund their own care initially [1]. Attendance Allowance [12] can also contribute toward costs for those over State Pension age.

How quickly can palliative care at home be arranged?

Timescales vary by agency and by the complexity of the care needed. Where someone is being discharged from hospital, the hospital palliative team or discharge coordinator will typically start the referral process before the person goes home. The NHS fast-track Continuing Healthcare pathway is designed to be arranged in days for people nearing the end of life [2]. CareAH can help you contact agencies directly to ask about their availability.

Can palliative home care run alongside hospice or district nursing support?

Yes, and this is common. Hospice teams, district nurses, and GPs manage clinical interventions such as syringe drivers and medication changes. A home care agency handles personal care, overnight support, and practical tasks. The two work in parallel, and a well-run care package will have clear communication channels between the home carer and the clinical team so that any changes in the person's condition are reported promptly.

How do I know an agency has genuine experience in end-of-life care?

All home care agencies in England must be registered with the Care Quality Commission [4] under the Health and Social Care Act 2008 [6], but CQC registration alone does not confirm specialist palliative experience. Look at the agency's CQC inspection reports, ask directly what training carers receive in end-of-life care and symptom management, and ask how they coordinate with district nursing and hospice teams. The checklist on this page includes specific questions to put to any agency you contact.

What happens if the person's needs change suddenly overnight?

This is one of the most important practical questions to ask any agency before you sign an agreement. A good palliative care agency will have clear out-of-hours protocols, including how a carer escalates concerns to the district nursing team or out-of-hours GP service. Ask whether carers carry a written escalation plan, what the agency's response time is if a carer needs additional support, and whether they can increase visit frequency at short notice.

What support is available for family members who are also caring at home?

Family members who provide regular, substantial care are entitled to a carer's assessment from the local authority, separate from the assessment for the person receiving care [5]. Respite care at home can give family carers time to rest. Marie Curie [13] and Hospice UK [14] both offer information and emotional support for families. A GP or social worker can refer you to local carer support services.

Find palliative care near you

Essex

Our launch geography. Local agency relationships and direct hospital pathway alignment.

Across England

CQC-registered home care agencies offering palliative care in cities and towns across England.

Aylesbury

Buckinghamshire · South East England

Barking

Greater London · London

Barnsley

South Yorkshire · Yorkshire and the Humber

Basildon

Essex · East of England

Bath

Somerset · South West

Bedford

Bedfordshire · East

Birmingham

West Midlands

Bolton

Greater Manchester · North West England

Bournemouth

Dorset · South West England

Bradford

West Yorkshire · Yorkshire and the Humber

Brent

Greater London · London

Brighton

East Sussex · South East

Bristol

Bristol · South West

Bromley

Greater London · London

Cambridge

Cambridgeshire · East of England

Carlisle

Cumbria · North West

Chatham

Kent · South East England

Cheltenham

Gloucestershire · South West

Chesterfield

Derbyshire · East Midlands

Corby

Northamptonshire · East Midlands

Coventry

West Midlands

Crawley

West Sussex · South East England

Croydon

Greater London · London

Dagenham

Greater London

Dartford

Kent · South East England

Derby

Derbyshire · East Midlands

Doncaster

South Yorkshire · Yorkshire & Humberside

Enfield

Greater London · London

Gloucester

Gloucestershire · South West

Greenwich

Greater London · London

Harrow

Greater London · London

Huddersfield

West Yorkshire · Yorkshire and the Humber

Hull

East Riding of Yorkshire · Yorkshire and the Humber

Ilford

Greater London · London

Ipswich

Suffolk · East

Kettering

Northamptonshire · East Midlands

Leeds

West Yorkshire · Yorkshire & Humberside

Leicester

Leicestershire · East Midlands

Lewisham

Greater London · London

Lincoln

Lincolnshire · East Midlands

Liverpool

Merseyside · North West

Luton

Bedfordshire · East

Maidstone

Kent · South East England

Manchester

Greater Manchester · North West

Mansfield

Nottinghamshire · East Midlands

Middlesbrough

Cleveland · North East

Milton Keynes

Buckinghamshire · South East

Newcastle Upon Tyne

Tyne and Wear · North East England

Northampton

Northamptonshire · East Midlands

Norwich

Norfolk · East

Nottingham

Nottinghamshire · East Midlands

Oldham

Greater Manchester · North West England

Oxford

Oxfordshire · South East

Peterborough

Cambridgeshire · East

Plymouth

Devon · South West England

Poole

Dorset · South West

Portsmouth

Hampshire · South East England

Preston

Lancashire · North West

Reading

Berkshire · South East

Rotherham

South Yorkshire · Yorkshire and the Humber

Salisbury

Wiltshire · South West

Sheffield

South Yorkshire · Yorkshire & Humberside

Slough

Berkshire · South East

Southampton

Hampshire · South East

Southwark

Greater London · London

Stevenage

Hertfordshire · East of England

Stockport

Greater Manchester · North West England

Stoke-on-Trent

Staffordshire · West Midlands

Sunderland

Tyne and Wear · North East

Swindon

Wiltshire · South West England

Telford

Shropshire · West Midlands

Wakefield

West Yorkshire · Yorkshire and the Humber

Walsall

West Midlands

Warrington

Cheshire · North West England

Watford

Hertfordshire · East

Wolverhampton

West Midlands

Worcester

Worcestershire · West Midlands

Worthing

West Sussex · South East

York

North Yorkshire · Yorkshire and the Humber

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Browse other types of home care

Not quite the right fit? These are the other types of care CQC-registered agencies provide in someone's own home.

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